FAQ

FAQ - Classsmart

❓ Frequently Asked Questions

🚚 How long does shipping take?

Orders are processed within 1–3 business days and delivered within 7–12 business days.

🌍 Do you ship internationally?

No, we currently ship only within the United States.

🔄 What is your return policy?

We offer a 30-day return policy. Items must be unused and in original condition.

💳 How long does it take to receive a refund?

Refunds are processed within 7 business days after approval.

⚠️ What if I receive a damaged item?

Please contact us within 3 days of delivery with photos. We will provide a replacement or full refund.

❌ Can I cancel my order?

Orders can be canceled only before they are processed or shipped.

📞 How can I contact customer support?

You can contact us anytime:

📧 Email Address: support@classsmart.store

📞 Phone Number: +1 (530) 986-9263

🏢 Business Name: Classsmart

📍 Business Address: 2201 E N Redwood Dr, Anaheim, CA 92806, United States

🕒 Business Hours: Monday – Friday | 9:00 AM – 5:00 PM (CST)

We respond within 24–48 business hours.